Shipping

 
Thank you for shopping with SUMOVA! We’re excited to get your order to you as quickly as possible. Below are the details about our shipping process:

Free Shipping

We are pleased to offer free shipping on all orders within Canada. No minimum purchase required.

Delivery Time

Orders will be delivered within 8-15 business days from the date of processing. Please note that delivery times may vary depending on your location and the shipping carrier’s service times.

Order Processing Time

- Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a shipping confirmation email once your order has been shipped.

Shipping Method

- Shipping Method: Standard shipping (free) for all orders within Canada.
- Estimated Delivery Time: 8-15 business days after processing.

Address Accuracy

Please ensure that the shipping address provided is correct. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your package directly using the tracking number provided.

Shipping Delays

While we aim to ship all orders on time, please note that occasional delays may occur due to weather conditions, holidays, or other factors outside of our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at sumovaofficial@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.